Hello legends of WCR,
I recently moved, and have a new provider. I ordered a package that is supposed to get up to 50mbps. Now I believe it makes sense I would not be getting that full amount, but instead I am only getting between 5-20. I contacted my provider who informed me the connection looks strong on their end with no issues. I am not using their modem/router as I had my own. They are both probably around 3 years old, and both have a max of 150mbps so I do not see how they could be the problem either. Sadly they are out of warranty, and their customer service will not talk to me. Anyone have any ideas?
I recently moved, and have a new provider. I ordered a package that is supposed to get up to 50mbps. Now I believe it makes sense I would not be getting that full amount, but instead I am only getting between 5-20. I contacted my provider who informed me the connection looks strong on their end with no issues. I am not using their modem/router as I had my own. They are both probably around 3 years old, and both have a max of 150mbps so I do not see how they could be the problem either. Sadly they are out of warranty, and their customer service will not talk to me. Anyone have any ideas?